Privacy Policy
Effective: March 01 2021
Introduction
Sprimage Enterprises, its subsidiaries and affiliates (“Sprimage”, "we," "us," and "our") respect your privacy. This Privacy Policy describes how we collect, use, store and share your personal information whenever you visit www.talos.africa (website), use the Talos mobile application, and other products or services we offer (collectively, our “services”).
Overview
This Privacy Policy applies to your use of any of our services. You may access or use our services by visiting our website or downloading and using our mobile applications on your desktop computer, laptop, or mobile devices (each, a "Device"). When you use our services, we collect information sent to us through your device. Information we Collect
Information we collect
The Information that we collect depends on the context of your interaction with us and our services.
- Personal Information. We collect and process the following information about you
- - Name
- - Email Address
- - Phone Number
- - Credit card details
- - Bank account information
- - Passport Photograph
- - Identification Card
- - Talos transaction history
- - Talos account balance
- Non-Personal Information. We collect and process the following non-personal information about you- - Device hardware model
- - IP address of device
- - Phone Number
- - Web browser
- - Operating System
- - Server log Information
User Information
How we collect information
- - We collect information you provide to us when you create an account on our platform, transact with us, relate with us on social media, participate in our surveys or communicate with us through SMS, email, calls, using your device.
- - We collect information through a variety of technologies, such as cookies, software development kits, and web beacon when you use our services.
- - We also acquire information from analytical tools.
We use the information we collect to:
- - Process your transactions
- - Fulfil our legal or regulatory requirement
- - Verify your identity in accordance with the applicable legislation and the Anti- Money Laundering policy, as well as address other law enforcement needs.
- - Detect, investigate, and prevent fraudulent transactions or unauthorized or illegal activities.
- - Personalize your Services experience
- - Analyze Website usage and improve our Website and Website offerings.
- - Analyze and track data to determine the usefulness or popularity of certain content and to better understand the online activity of our Website users.
- - Help us respond to your customer service requests and support needs, answer your inquiries or respond to a communication from you.
- - Contact you about Services. The email address you provide may be used to communicate information and updates related to your use of the Services.
- - Administer a contest, promotion, survey or other features as will be more explained on the Website when such activity is being done.
- - Carry out any other purpose or reason for which the Information was collected.
Cookie Policy
Cookies are tiny files that are saved locally to your computer, to improve your experience when you use our services. We use cookies to remember your preferences and measure how you use our services so that changes can be made to ensure it meets your needs. We may also use cookies to ensure that your account security is not compromised and to collect information about your computer to mitigate risk, prevent fraud, and promote safety.
Purpose Limitation
We will process your Personal Information only for the purpose(s) for which it has been provided to us. We will not use your personal information for any other purpose, except consent is obtained for such purpose.
Retention of Information
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted or required by applicable national laws.
Data Security and Integrity
We take the security, integrity, and confidentiality of your information seriously. We are committed to making sure your personal information is protected. We employ several physical and electronic security measures to keep your information safe, including encrypted user passwords, two-factor verification and authentication on passwords where possible, and securing all connections with industry-standard transport layer security. We audit our procedures and security measures regularly to ensure they are being properly administered and remain effective and appropriate. Please be aware that, despite our best efforts, we cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use.
Disclosure of Information
We will not share your information with third parties for marketing purposes. We may disclose your Personal Information required to provide certain services to you and/or in connection with our efforts to prevent and investigate fraudulent or other criminal activity and legal and regulatory authorities, as described below:
- • Anyone that you request or authorize us to share your information with.
- • Companies within the Blockchain corporate family to provide Services to you.
- • Fraud detection service providers who will run certain fraud detection checks against Personal Data provided.
- • Spam and abuse detection providers making software available designed to prevent users from programmatically using the Services in unsupported ways.
- • Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).
- • Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).
- • As required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, for national security and/or law enforcement purposes.
- • With relevant third parties if it is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies, or procedures.
- • We also may share your information with other financial institutions and with tax authorities if such actions are required from us due to any applicable legislation.
Disclosure of Information
Under applicable laws, in certain circumstances, you have the following rights concerning your data:
- • Right to remove consent, where you have provided it, at any time.
- • Right to ask us to confirm if we are processing your information.
- • Right to ask for access to your information.
- • Right to ask us to correct your information if it’s wrong.
- • Right to restrict how we use your information.
- • Relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).
- • Right to ask us to provide your information in an easily readable format to another company.
- • Right to ask us to stop using your personal information, but only in certain cases.
Children
Our Services are not directed or intended to be attractive, to children under 18. We are especially sensitive about children’s information. If you learn that a child under the age of 18 is using our services, please email us at info@talos.cafrica.
Acceptance
By using our services, you agree to the use, disclosure, and procedures outlined in this Privacy Policy.
Contact Us
If you have questions or comments about this Privacy Policy, please reach out to us at info@talos.cafrica